The security-first desktop monitoring service

Instantly monitor Windows applications, vulnerabilities, compliance, updates, health, events, reliability, readiness, and the digital user experience.
Empower your Service Desk to support proactively. Understand how your users utilise their computers, their needs, and what causes them pain.
Satisfy numerous PCI DSS, ISO 27001, ISO 20000, and SDI Service Desk Certification requirements.
Fully automated setup. Most customers are up and running in minutes. No consultants or complex configuration required.

No card or purchase required

Start your trial Schedule a demo

The elevator pitch

What we do in 73 seconds

Features to rave about

You're just minutes from desktop monitoring greatness

Vulnerability scanning

Vulnerability scanner for Windows

Compliance assessments

Compliance assessment tool for Windows

Issues matrix & readiness reports

Windows desktop health monitoring servic

Antivirus protection monitoring

Windows antivirus product alerting and monitoring

Windows Event Logs

Monitoring tool for Windows events

Outdated software reports

Windows application updates manager

Application metering

Windows desktop application metering service

Application crash events

Windows application crash event alerts

Digital user experience monitoring

Windows digital user experience monitoring

Recent application changes

Windows application update alerting and monitoring

Asset configuration reports

Windows device configuration monitoring

Reliability indexing

Windows desktop reliability monitoring and alerts

Disk space monitoring

Windows volume and disk space alerts and monitoring tool

Scheduled & on-demand reports

Email reports for Windows desktop health and issues

Benefits too good to ignore

How our software protects and empowers your business

Reduce risk

46% of SMEs fell victim to cyber attacks in 2021

Our software makes it easy to check the operational readiness of 100's of devices in just a few minutes, a complicated task that used to take hours to complete. Now you can be sure the devices that power your business are protected, available, healthy, and reliable before each and every day.

Minimise attack vectors

60% of small firms fold within 6 months of a breach

We continuously assess your devices for vulnerabilities and exposures, the very things hunted down and exploited by malicious parties to attack your business and hold your data to ransom. Node Patrol makes it painless to identify and remediate the issues that render your endpoints vulnerable.

Harden baseline security

The average data ransom in 2020 was £95k

We leverage benchmarks produced by DISA, NAVWAR, and NIST to perform fully automated assessments of your devices and provide you with actionable reports to improve the baseline security of your devices. We explain the risk and show you how to fix it.

Increase productivity

Slow PCs cost UK workers 17 days in 2019

Every lead, deal, hire, negotiation, and in fact, every stage of the product and/or service lifecycle depends upon your workforce's desktops and laptops. If the devices powering your business aren't healthy, reliable, and performant, then productivity is going to take a direct hit.

Boost employee satisfaction

25% of under 25's have seen peers kick their PCs

50% of employees would leave if tech inhibited their performance, and 43% believe they suffer bad technology because their employer doesn't care. Node Patrol identifies problematic devices and monitors the digital user experience, highlighting issues that impact your users.

Satisfy your regulators

The ICO saw a 1580% rise in fines in 2020

With fraud, digital theft, data breaches, and cyber crime constantly on the rise, and the world becoming ever more digitally dependent, regulators are increasingly punishing organisations for not staying on top of their security and risk management responsibilities.

Our customers feel more in control

Visibility of a problem is the first step toward its resolution

It's a game changer for our business. I receive a daily email that details our issues and at-risk devices, so we're rarely caught out by desktop issues. We certainly feel less exposed and more in control of our computers.

Nick Acworth COO @ Roxhill Media

Very simple to join and easily the most affordable service available. It's genuinely amazing how much we discovered in the first 20 minutes. Disk space issues, missing updates, vulnerable apps, and everything in-between.

James Whitaker Technical Lead @ HUB Parking

Up and running in less than 5 minutes

Effortlessly switch from desktop-zero to monitoring hero

Step 1:

Create your account

This only takes a minute. We'll ask for your email address and send you a mailbox verification email. All customers enjoy a 14 day free trial, no card required.

Start your free trial!

Step 2:

Install our agent

This is the patroller software, its responsible for monitoring your devices and sending telemetry data to our servers.

You'll need to enter a unique key when installing the agent, this is provided to you when you create your account. You can find out more in our guide.

Step 3:

Enjoy monitoring greatness

You're all done, there's nothing to configure, our agent will determine what to monitored (many of our features are Vendor-agnostic). You can browse the dashboard, or simply enjoy your daily health and security reports.

Step 4:

Tell your AV we're here to help

Our device scans and assessments can make some antivirus products feel uneasy (it's a false positive). To prevent your AV from quarantining the agent we highly recommend adding 2 exclusions. We do this automatically for Windows Defender.

MSPs Node Patrol

and with good reason!

Maximise engineer utilisation

Node Patrol is a gold mine for proactive service providers. Engineer utilisation is a key to ensuring your technicians are not just cost neutral, but actually generating profit for your business. Our continuous monitoring and automated security audits detect and report work items that are commonly overlooked by even the most vigilant service providers. Addressing these issues improves ticket volumes, engineer utilisation, mean time to fix and many other key service metrics.

Surpass client expectations

Increasing the ticket volume allows the service desk to recuperate unacceptably low service metrics, and depending on your billing model, can greatly improve your bottom line. One MSP received glowing feedback from a principal client as they felt that the relationship had become "more active, present, and communicative". This was the result of increased desktop awareness and service desk proactivity.

Multi-organisation support

Create and support an unlimited number of organisations in the same Node Patrol account. The user interface changes slightly when you have more than one organisation in your account. A dropdown menu is added to the left of the main navigation menu which allows for quickly switching between organisations:

New revenue opportunities

Node Patrol checks hundreds of configuration settings and makes recommendations to improve device performance, security, and reliability. These are work items usually missed (easily overlooked) by MSPs. We're aware of one MSP (Dec, 2021) using the automated compliance scan data to propose and justify a security project, potentially generating tens of thousands in new revenue for their business.

Big savings with unified billing

Billing is handled on the account level rather than per organisation which means that all of the organisations in a single account use a single billing source. There are numerous benefits to this design including less paperwork, fewer invoices, and greater savings.

For example, it's more feasible for an MSPs to purchase 5,000 prepaid credits in 1 order and use them to monitor devices in any number of organisations. This would save the MSP 21% compared to typical PAYG pricing. You can still report on credit usage per organisation, so it's easy to account for organisational spend.

Advanced security features

The tools that power your business have a responsibility to provide you with comfort and peace of mind, we're no different. It's why we've added a number of advanced security features to protect your business and your customers:

  • IP allowlist to restrict access to Node Patrol.
  • Optionally enforce all users to configure two-factor authentication.
  • Force all users to change their passwords on-demand.
  • Review the activity and authentication logs as required.
  • Monitor and terminate your user sessions.

SSO, SLO, JIT provisioning

Connect Node Patrol to your existing Identity Provider (such as AzureAD, Okta, OneLogin, and Active Directory Federation Services) and enjoy the security and UX benefits of Single Sign-on, Single Log-off, and just-in-time user account provisioning.

Role-based access control

Easily control and monitor access to organisations, devices groups, and system settings with user group RBAC. Some MSPs have even granted read-only access to key client contacts!

No time to book a demo?

Join co-founder  Michael in a caffeine-fuelled Node Patrol walk-through. In just 15 minutes you'll see the account creation steps, device enrolment process, and many of the feature our service has to offer! Remember to grab a first.

Avatar for Michael, our COO