MSPs use Node Patrol to proactively support, protect, and sanitise their customer's computers

Respond swiftly and decisively to problematic security controls

Stop unnecessarily running dated and vulnerable software

Uncover 100's of device hardening opportunities

Empower your technicians to work more proactively

Improve engineer utilisation (and increase their billable time)

Start your 14 day free trial

Small businesses are exposed and under attack

46% of SMEs fell victim to cyber attacks in 2021

1-in-6 nearly went under as a result

One-third were attacked every week

The average cost of a breach was £11,000

60% of SMEs folded within 6 months of an attack

Security shouldn't be the only focus

Slow computers cost £1500 per employee each year

75% have witnessed peers swear at their computers

50% would resign if their PC impeded their performance

25% of under 25s have seen colleagues kick their PCs

A preview of the Node Patrol issues matrix

Node Patrol is a game changer for our small business. I receive a daily email that details our issues and at-risk devices, plus the solutions to sort them. We feel less exposed and more in control of our computers.

Nick Acworth Chief Operating Officer @ Roxhill Media

A preview of the Node Patrol antivirus report

I wasn't expecting much from the trial. It took just a few minutes to get started, and perhaps another 20 for me to realise this was exactly what my team needed. Worth every penny.

James Whitaker Technical Solutions Architect @ HUB Parking Technology UK

Achieve desktop monitoring greatness

Immediate results without any configuration

Reduce the vulnerabilities on your computers

Continuous and fully automated vulnerability scans

Our bespoke vulnerability scanner automatically detects the vulnerabilities on your devices every time an application is installed, updated, or removed. The assessment is run on our servers, so there's no impact on your users or their devices.

Be alerted to failures in your first line of defence

Monitor the protection status and health of your antivirus products

Our software monitors the protection status of your devices, including the age of the virus definition database. Customers running Windows Defender also benefit from threat detection reports, remote scans, and remote definition updates.

Reduce downtime and manage operational risk

Device issues displayed in a clear and digestible list

Also available as a simple email report, our Issues Matrix flags high-risk issues so you can quickly solve them before the working day commences. A simple solution to a multi-billion pound problem, it's time to reduce both risk and expected downtime.

Third party software updates and patching

Stop running vulnerable and dated software

Centrally view updates for thousands of third-party applications

60% of breaches in 2020 exploited known and patchable vulnerabilities. Node Patrol makes it easier than ever to stay on top of third-party application updates, allowing you to patch vulnerable apps and disruptive bugs before they have any meaningful impact.

Windows desktop compliance and benchmarking

Learn how to make life difficult for cyber criminals

Hundreds of automated checks to help strengthen baseline security

Our compliance assessment tool uses benchmarks provided by DISA and CIS to check hundreds of configuration options on your devices. The resulting reports can be used to strengthen device security and identify high-risk configuration issues.

Gain a better understanding of each users needs

Advanced application insights to allow for data-driven decision-making

When deciding to remove or update an application, it helps to first know who uses it, when, and how often. Application metering provides the data you need to make effective resource allocation and app sanitisation decisions.

Node Patrol is effortless to setup

Step 1

Create your account

This takes just a few minutes, simply enter and verify your email address. All customers enjoy a 14 day free trial!

Create your account

Step 2

Install our agent

This is the patroller software, its responsible for monitoring your computer and sending telemetry data to our servers.

You'll need to enter a unique key when installing the agent, this is provided to you when you create your account.

Step 3

Enjoy monitoring greatness

You're all done, there's nothing to configure, our agent will figure out what needs to be monitored.

You can browse the dashboard, or simply enjoy your daily health and security report (via email).

Step 4

Tell your antivirus we're here to help

We're not doing our job well enough if your antivirus doesn't see our behaviour as suspicious, which is why some customers may need to tell their antivirus to exclude the following paths:

C:\Program Files (x86)\Node Patrol
C:\ProgramData\Node Patrol

You can read more about how to do this and why it's needed in our antivirus exclusions knowledgebase article.

Service providers Node Patrol

Unlock new revenue opportunities

The data offered by Node Patrol is a literal gold mine for proactive service providers.

Consider our outdated applications feature, which highlights third party applications with available updates. This should form part of your patch management process. Now consider our compliance assessments, which can find dozens of hardening opportunities in less than 20 minutes, all of which you can bill time for remediating. For almost all MSPs, time is money, and the more honest work you can bill for, the better your bottom line.

Be more proactive than ever before

Node Patrol provides a number of new ways to look at the devices you support. Take for example our Operational Readiness Report, also available as an email, which makes it easier than ever to respond to problematic and at-risk devices, before any catastrophic failure and without requiring the user to report an issue. The same can be said for our issues matrix, antivirus protection, and outdated software reports.

Easily manage multiple organisations

Create and support an unlimited number of organisations in the same Node Patrol account.

The user interface changes slightly when you have more than one organisation in your account. A dropdown menu is added to the left of the main navigation menu which allows for quickly switching between organisations:

Enjoy shared volume discounts with unified billing

Billing is account based, rather than organisation based, which means that all of the organisations in a single account use a single billing source. This means less paperwork, fewer invoices, and greater savings. For example, 10 small organisations might not be able to individually justify purchasing prepaid credits to benefit from the bulk order discount, but together they can.

You can still report on credit usage per organisation, so it's easy to track organisational spend.

Lock it down with our advanced security features

The tools that power your business have a responsibility to provide you with comfort and peace of mind, we're no different. It's why we've added a number of advanced security features to protect your business and your customers:

IP allowlist to restrict access to Node Patrol.
Optionally enforce all users to configure two-factor authentication.
Force all users to change their passwords on-demand.
Review the activity and authentication logs as required.
Monitor and terminate your user sessions.

Single sign-on, log-off and just-in-time provisioning

We won't go in to the benefits of using your own identity provider here, but you can be certain they're plentiful. You can now connect Node Patrol to your existing Identity Provider such as AzureAD, Okta, OneLogin, and Active Directory Federation Services. You and your colleagues may then log in to Node Patrol using your existing corporate credentials. Supports single sign-on, single log-off and just-in-time (JIT) user provisioning.

Time for a demo?

Join co-founder Michael in a caffeine-fuelled Node Patrol walk-through. In just 15 minutes you'll see the account creation steps, device enrolment process, and many of the feature our service has to offer! Remember to grab a first.

Node Patrol offers business leaders actionable insights and peace of mind

Challenges: Cyber attacks, lost productivity, and employee stress

46% of UK SMEs suffer a cyber breach every year at an average cost of £11,000. Among these 46%, one-third report experiencing attacks or breaches every week.
One-in-six firms attacked in 2021 said they almost went under as a result.
Problematic and slow computers cost the UK economy £35 billion every year, a jaw-dropping average of £1499 per employee. This includes application crashing, waiting for applications to open, system crashing, system boot time, logging faults with their support providers and sitting around while support technicians diagnose and repair devices.
Employees are made angry by their computers. 75% have witnessed colleagues swear at their monitors out of frustration. 25% under the age of 25 have seen peers kick their computers. 25% view their jobs as the number one stressor in their lives and 40% report their jobs as "extremely stressful". Employers have a duty to reduce workplace stress and protect the wellbeing of their employees, and it seems ensuring they have the tools and tech they need to succeed is a simple step in the right direction.
50% of employees would consider moving jobs if their work technology was impacting their performance and 43% said they only suffer bad technology because their employer doesn't care.

Solutions: Monitoring, provider transparency, and employee awareness

Our security control monitoring helps you stay on top of your computer security, offering recommendations and total transparency for your peace of mind. It takes just seconds to check that your devices are protected. Ensuring your numerous security controls are active and correctly configured is key to reducing risk and protecting your business.
Your technical staff can use our one-click compliance assessments to identify opportunities to improve device security and reliability. There's always something more that can be done, and we help you figure out what that is.
The operational readiness email allows you to check that your devices are ready for the day ahead in just a matter of seconds, reducing preventable downtime. Disk space, pending reboots, failed updates, out-dated virus definitions and interesting system events are just some examples of what the report includes.
Our central reporting of the reliability index makes it easy to spot problematic devices, or devices with reduced reliability. We also maintain an average score based on all of your devices, so you can quickly see how one device compares to all others.
Node Patrol gives you (and your team) a central view of the system and application crash events impacting your business. You can use this data to report issues to software vendors, and support rolling out new versions/updates. You can also demonstrate an unusually detailed and accurate awareness to your staff, boosting morale and demonstrating care for their daily experience. Example: "Hi Susan, I've noticed that your computer has crashed twice today. I just wanted to let you know that I've told our IT provider and have asked them to take a look".
As an SME owner or leader you're naturally a busy person, and so you likely have to trust that your technology providers are serving your business and your employees well. Node Patrol gives you the non-technical visibility you need to hold your service providers accountable.

Technology and service managers use Node Patrol to deliver world-class support

Challenges: achieving your KPIs, increasing proactive support, enhancing device security, and reporting to senior management

Senior management are requesting greater transparency but you lacking the data you need to produce reports that accurately portray the fruits of your labour.
Compliance auditors are demanding evidence that you monitor and actively remediate your host-based security controls, but you have no record of the 'last known state' of the devices which are offline, off-site, or on-the-move. They also need to see that you're actively monitoring and remediating common security issues but you do not have a tool that satisfies this requirement.
You're confident that your devices are well protected but know there are still opportunities to improve the baseline security. You're looking for ideas and recommendations to further lock down your devices.
Your budget doesn't allow for the tools available to larger enterprises, or you're unable to justify the five or six figure price tag often demanded by auditing and security monitoring tools.
The service desk is working too reactively and your technicians spend an unacceptable amount of time resolving perfectly preventable issues. You may be a small business with no or few central management services, and therefore have no way to check on the status of your devices and their updates.

Solutions: Greater device visibility, central reporting, and regular automated device audits

Node Patrol flags devices issues that you would otherwise be unaware of, examples include persistent issues and changes affecting device reliability, and failing security controls which often lack centralised reporting for SMEs.
We always make the last known state of a device available, even if the device hasn't been online for week. This means you can easily report on the entire desktop estate, rather than just the devices that are online.
Our pricing model is extremely competitive and your usage is likely to cost less than your slush fund and petty cash budgets. We've worked tirelessly to keep our costs down just so we can pass these savings on to our customers.
We highlight the issues that your service desk cannot see or your users aren't reporting, enabling your support team to work proactively, improving your first contact resolution rate, response times and resolution times. Opening and closing 'quick win' tickets is a tried and tested method of smashing your metrics.
Our one-click compliance auditing checks hundreds of configuration options and provides dozens of opportunities to improve device security and reliability. Our vulnerability engine automatically scans your devices every time their software changes. Your technicians will have no excuse for twiddling their thumbs.